Plumbing · Scheduling & Dispatch
Best Plumbing Scheduling & Dispatch Software
Data last checked Jun 13, 2026
For a plumbing business, the schedule is the business. A burst supply line at 9pm, a backed-up main on a Saturday, three drain calls stacked across town at once - whoever answers fastest and gets a licensed plumber to the door soonest usually wins the job. Scheduling and dispatch software is what turns that chaos into a dispatch board you can actually run: capturing after-hours and emergency calls, routing the nearest available tech instead of the one who happens to pick up, and firing off automatic 'on my way' texts so homeowners aren't left wondering whether anyone is coming. Done right, it cuts windshield time, reduces no-access call-backs, and keeps your crew billable instead of playing phone tag with the office.
We compared five tools plumbing contractors actually shortlist - FieldEdge, ServiceTitan, Workiz, Jobber, and Housecall Pro - against the features that matter for routing and dispatch: scheduling and dispatch, customer SMS, a technician mobile app, and service agreements, plus QuickBooks and Zapier connections. Tools are ranked by plumbing fit first, then by starting price, with custom-quoted products placed last. The pricing, plan tiers, and integration details in the table below come straight from our software database, so you can compare them side by side.
Quick take
Editor’s pick
[VERDICTO PENDIENTE] — your recommended tool for this category.
Free plan
Workiz
No-cost tier available
Lowest paid plan
Jobber
From $39
Highest Plumbing fit
FieldEdge · ServiceTitan
5/5 trade fit
At a glance
Side-by-side comparison
Ranked by Plumbing fit, then starting price. Scroll the table to see every column.
Swipe the table sideways to compare →
| Tool | Plumbing fit | Starting price | Free trial | Scheduling & dispatch | Customer SMS / comms | Technician mobile app | Service agreements / memberships | QuickBooks | Zapier | Rating | Visit website |
|---|---|---|---|---|---|---|---|---|---|---|---|
| #1FieldEdgeFieldEdge (Xplor) | 5/5 | Custom | No | Yes | Yes | Yes | Yes | Yes | Not listed | 4.0 | Visit |
| #2ServiceTitanServiceTitan | 5/5 | Custom | No | Yes | Yes | Yes | Yes | Yes | Not listed | 4.3 | Visit |
| #3WorkizWorkiz | 4/5 | Free plan | Yes | Yes | Yes | Yes | Limited | Yes | Yes | 4.0 | Visit |
| #4JobberJobber | 4/5 | From $39 | Yes | Yes | Yes | Yes | Limited | Yes | Yes | 4.2 | Visit |
| #5Housecall ProHousecall Pro | 4/5 | From $59 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | 4.4 | Visit |
In depth
Every tool, reviewed
Pricing, capabilities, integrations and our verdict for each platform. Verdicts and ratings are written by our team and appear as they are completed.
FieldEdge
Our verdict
FieldEdge is a long-standing field-service platform built specifically for residential HVAC and plumbing contractors, with one of the deepest QuickBooks integrations in the category alongside solid dispatching, flat-rate pricebook and service-agreement tools. It's a capable, established system rather than a flashy one: pricing is custom-quoted, the interface feels more traditional than the newer SMB tools, and there's no native Stripe or Zapier connection. For an established service business that lives in QuickBooks and wants a proven platform with real pricebook and membership depth, it's a strong fit; shops that want modern self-serve onboarding or built-in card payments may prefer Housecall Pro or Workiz.
Best for: Established residential HVAC and plumbing service businesses that run on QuickBooks and want deep, mature dispatching.
Pricing
Custom quote- CustomQuote-based; ~$100-125/user/mo reported
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsYes
Integrations
- QuickBooks
- QuickBooksYes
- ZapierNot listed
Pros
- One of the deepest QuickBooks integrations in the category
- Purpose-built for residential HVAC and plumbing
- Solid flat-rate pricebook and service agreements
- Mature, established dispatching
Cons
- Custom pricing with no public plans
- Interface feels dated next to newer tools
- No native Stripe or Zapier integration
- Less self-serve onboarding
ServiceTitan
Our verdict
ServiceTitan is the most powerful platform in this comparison and the closest thing the trades have to an enterprise standard — deep flat-rate pricebook, robust dispatching, membership and service-agreement management, and reporting built for shops that run on their numbers. That power comes at a real cost: pricing is custom-quoted and sits well above the SMB tools here, onboarding is a project rather than an afternoon, and it connects to QuickBooks but not Stripe or Zapier. For a one-to-three-truck shop it's usually overkill; for a growing HVAC business that has outgrown lighter tools and wants one system to run everything, it's the benchmark.
Best for: Established HVAC and multi-trade contractors ready to invest in an all-in-one platform and a longer-term contract.
Pricing
Custom quote- CustomQuote-based; ~$245-398/tech/mo reported, ~$2-3k/mo min
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsYes
Integrations
- QuickBooks
- QuickBooksYes
- ZapierNot listed
Pros
- Deepest feature set: pricebook, dispatch, memberships and reporting
- Built to scale with larger and multi-trade operations
- Strong flat-rate pricebook and service-agreement management
- Native QuickBooks integration
Cons
- Highest, custom-only pricing in this group
- Steep onboarding and learning curve
- Long-term contracts are typical
- No native Stripe or Zapier integration
Workiz
Our verdict
Workiz stands out for communication-heavy field-service businesses: its scheduling, dispatch, customer SMS and built-in phone tools are a real strength, and it's the only platform here with a permanently free Lite plan (capped at 2 users and 20 jobs) plus native Stripe and Zapier. Where it's lighter is depth: flat-rate pricebook and service-agreement features are limited versus the HVAC-focused tools, so shops that price from a standardized book or sell membership plans should look closely. For a small shop that wants to start free, communicate well with customers and take payments on site, Workiz is a practical, budget-friendly choice.
Best for: Small field-service shops that want strong call and SMS handling, a free way to start, and on-site card payments.
Pricing
Free plan- Lite$0 per month (2 users, 20 jobs cap)
- Kickstart$225 per month
- Standard$229 per month
- Pro$270 per month
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsLimited
Integrations
- QuickBooks
- Stripe
- Zapier
- QuickBooksYes
- ZapierYes
Pros
- Permanently free Lite plan to start
- Strong call, SMS and dispatch tools
- Native QuickBooks, Stripe and Zapier
- Good value on paid tiers
Cons
- Limited flat-rate pricebook
- Limited service-agreement and membership features
- Less depth for larger or multi-trade operations
Jobber
Our verdict
Jobber is one of the most user-friendly field-service tools available, with clean scheduling, quoting and invoicing, a polished client experience, and native QuickBooks, Stripe and Zapier. It's built for breadth across home-service trades rather than HVAC depth: its flat-rate pricebook and service-agreement features are limited next to ServiceTitan, FieldEdge or Housecall Pro, so HVAC shops that rely on standardized book pricing or membership programs may outgrow it. For a small plumbing or general home-service business that wants to get organized and get paid fast without complexity, it's hard to beat on ease of use and value.
Best for: Small home-service and general-trade businesses that want the simplest, fastest path to scheduling, invoicing and getting paid.
Pricing
From $39- Core$39 per month (1 user)
- Connect$119 per month (up to 5 users)
- Grow$199 per month
- Plus$599 per month (up to 15 users)
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsLimited
Integrations
- QuickBooks
- Stripe
- Zapier
- QuickBooksYes
- ZapierYes
Pros
- Among the easiest tools to learn and use
- Clean quoting, invoicing and client experience
- Native QuickBooks, Stripe and Zapier
- Affordable entry price with a free trial
Cons
- Limited flat-rate pricebook
- Limited service-agreement and membership tools
- Less HVAC-specific depth than dedicated platforms
Housecall Pro
Our verdict
Housecall Pro hits a sweet spot for residential service businesses: it's genuinely easy to set up, has one of the best technician mobile apps in the category, and still carries the depth that matters — flat-rate pricebook, service agreements, customer SMS, plus native QuickBooks and Stripe so techs can invoice and take card payments on site. Pricing starts reasonably but climbs at the higher tiers, and the most advanced features sit on the pricier plans. For a one-to-many-truck HVAC or home-service shop that wants a polished all-in-one without an enterprise project, it's one of the safest picks here.
Best for: Small-to-midsize residential HVAC and home-service teams that want an easy all-in-one tool with card payments and strong mobile.
Pricing
From $59- Basic$59 per user / month
- Essentials$149 per user / month
- MAX$299 per user / month
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsYes
Integrations
- QuickBooks
- Stripe
- Zapier
- QuickBooksYes
- ZapierYes
Pros
- Very easy onboarding and a strong technician mobile app
- Flat-rate pricebook and service agreements included
- Native QuickBooks and Stripe for on-site card payments
- Built-in customer SMS and review tools
Cons
- Costs climb quickly at higher tiers
- Best features gated to pricier plans
- Per-user pricing adds up for larger crews
FAQ
Plumbing scheduling software — questions
Which of these tools is best for handling after-hours and emergency plumbing calls?
All five - FieldEdge, ServiceTitan, Workiz, Jobber, and Housecall Pro - include scheduling and dispatch plus customer SMS, so you can capture an emergency call, drop it onto the dispatch board, assign the nearest available plumber, and text the homeowner an on-my-way update. The right pick depends less on whether the feature exists and more on how your office runs nights and weekends and what you're willing to budget. Check the scheduling and dispatch and Customer SMS columns in the table, then weigh that against each tool's pricing below.
Do all of these include a mobile app for plumbers in the field?
Yes. Every tool on this page - FieldEdge, ServiceTitan, Workiz, Jobber, and Housecall Pro - offers a technician mobile app, so your plumbers can see their assigned jobs, get dispatched, and update job status from the truck. See the Technician mobile app column in the comparison table to confirm coverage for each tool.
Can I run maintenance plans or service agreements for recurring plumbing customers?
It depends on the tool. FieldEdge, ServiceTitan, and Housecall Pro list full service agreements support, which matters if you sell recurring maintenance memberships (annual drain or water-heater plans, for example). Jobber and Workiz list service agreements as limited, so if recurring memberships are central to your plumbing business, look closely at the Service agreements column before you commit.
Which scheduling tools connect to QuickBooks and Zapier?
All five offer native QuickBooks, so your dispatched and invoiced jobs can flow into your books - see the QuickBooks column. Zapier is a different story: Workiz, Jobber, and Housecall Pro connect to it natively, while ServiceTitan and FieldEdge do not. If you rely on Zapier to push dispatch or job data into other systems for routing, follow-ups, or reporting, check the Zapier column closely. Other connections each tool offers are listed under the tool's integrations below.
What do these plumbing scheduling and dispatch tools cost?
Pricing varies widely. Workiz has a free Lite plan ($0, capped at 2 users and 20 jobs) with paid plans starting at $225/month; Jobber starts at $39/month and Housecall Pro at $59 per user/month, both with higher tiers above that and free trials available. FieldEdge and ServiceTitan are custom-quoted with no public price and no free trial or free plan, so you'll need to request a quote. Compare the starting prices and plan tiers in the pricing details below for each tool.