Plumbing · Scheduling & Dispatch
Best Plumbing Scheduling & Dispatch Software
Data last checked Jul 3, 2026
For a plumbing business, the schedule is the business. A burst supply line at 9pm, a backed-up main on a Saturday, three drain calls stacked across town at once - whoever answers fastest and gets a licensed plumber to the door soonest usually wins the job. Scheduling and dispatch software is what turns that chaos into a dispatch board you can actually run: capturing after-hours and emergency calls, routing the nearest available tech instead of the one who happens to pick up, and firing off automatic 'on my way' texts so homeowners aren't left wondering whether anyone is coming. Done right, it cuts windshield time, reduces no-access call-backs, and keeps your crew billable instead of playing phone tag with the office.
We compared five tools plumbing contractors actually shortlist - FieldEdge, ServiceTitan, Workiz, Jobber, and Housecall Pro - against the features that matter for routing and dispatch: scheduling and dispatch, customer SMS, a technician mobile app, and service agreements, plus QuickBooks and Zapier connections. Tools are ranked by plumbing fit first, then by starting price, with custom-quoted products placed last. The pricing, plan tiers, and integration details in the table below come straight from our software database, so you can compare them side by side.
Quick answer
For plumbing scheduling and dispatch, the right tool tracks with how you run calls. ServiceTitan offers the deepest, enterprise-grade dispatching, while FieldEdge is a mature, proven option with an especially deep QuickBooks integration — both custom-quoted for established shops. Workiz — the only one with a permanently free plan — is the standout for catching after-hours and emergency calls by phone and SMS; Housecall Pro is our highest-rated all-rounder (4.4/5, from $59/mo on annual billing) with automated on-my-way texts and a top technician app; and Jobber is the lowest-priced paid plan at $29/mo on annual billing.
The table below ranks every tool by Plumbing fit; full pricing and our verdicts follow.
Quick take
Highest rated
Housecall Pro
4.4Free plan
Workiz
No-cost tier available
Lowest paid plan
Jobber
From $29
Highest Plumbing fit
FieldEdge · ServiceTitan
5/5 trade fit
At a glance
Side-by-side comparison
Ranked by Plumbing fit, then starting price. Scroll the table to see every column.
Swipe the table sideways to compare →
| Tool | Plumbing fit | Starting price | Free trial | Scheduling & dispatch | Customer SMS / comms | Technician mobile app | Service agreements / memberships | QuickBooks | Zapier | Rating | Visit website |
|---|---|---|---|---|---|---|---|---|---|---|---|
| #1FieldEdgeFieldEdge (Xplor) | 5/5 | Custom | No | Yes | Yes | Yes | Yes | Yes | Not listed | 4.0 | Visit |
| #2ServiceTitanServiceTitan | 5/5 | Custom | No | Yes | Yes | Yes | Yes | Yes | Not listed | 4.3 | Visit |
| #3WorkizWorkiz | 4/5 | Free plan | Yes | Yes | Yes | Yes | Limited | Yes | Yes | 4.0 | Visit |
| #4JobberJobber | 4/5 | From $29 | Yes | Yes | Yes | Yes | Limited | Yes | Yes | 4.2 | Visit |
| #5Housecall ProHousecall Pro | 4/5 | From $59 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | 4.4 | Visit |
In depth
Every tool, reviewed
Pricing, capabilities, integrations and our verdict for each platform. Verdicts and ratings are written by our team and appear as they are completed.
FieldEdge
Our verdict
FieldEdge is a long-standing field-service platform built specifically for residential HVAC and plumbing contractors, with one of the deepest QuickBooks integrations in the category alongside solid dispatching, flat-rate pricebook and service-agreement tools. It's a capable, established system rather than a flashy one: pricing is custom-quoted, the interface feels more traditional than the newer SMB tools, and there's no native Stripe or Zapier connection. For an established service business that lives in QuickBooks and wants a proven platform with real pricebook and membership depth, it's a strong fit; shops that want modern self-serve onboarding or built-in card payments may prefer Housecall Pro or Workiz.
Best for: Established residential HVAC and plumbing shops that run on QuickBooks and want mature, reliable dispatching.
Pricing
Custom quote- CustomQuote-based; ~$100-125/user/mo reported
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsYes
Integrations
- QuickBooks
- QuickBooksYes
- ZapierNot listed
Pros
- Mature, proven dispatching and service management.
- Deep two-way QuickBooks integration — a major draw for shops that run their books there.
- Full flat-rate pricebook and service-agreement support.
Cons
- Custom, quote-based pricing (reported ~$100–125/user/mo) with no public price.
- No self-serve free trial — sold via demo and sales.
- Few native integrations beyond QuickBooks (no Stripe or Zapier in our data).
ServiceTitan
Our verdict
ServiceTitan is the most powerful platform in this comparison and the closest thing the trades have to an enterprise standard — deep flat-rate pricebook, robust dispatching, membership and service-agreement management, and reporting built for shops that run on their numbers. That power comes at a real cost: pricing is custom-quoted and sits well above the SMB tools here, onboarding is a project rather than an afternoon, and it connects to QuickBooks but not Stripe or Zapier. For a one-to-three-truck shop it's usually overkill; for a growing HVAC business that has outgrown lighter tools and wants one system to run everything, it's the benchmark.
Best for: Established multi-tech HVAC and plumbing contractors ready to invest in an all-in-one platform with enterprise dispatching, reporting and financing.
Pricing
Custom quote- CustomQuote-based; ~$245-398/tech/mo reported, ~$2-3k/mo min
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsYes
Integrations
- QuickBooks
- QuickBooksYes
- ZapierNot listed
Pros
- Deepest feature set in the category — dispatching, reporting, marketing and financing.
- Built to scale across large teams, trades and locations.
- Strong flat-rate pricebook and membership / service-agreement tooling.
Cons
- Custom, quote-based pricing well above SMB tools (reported ~$245–398/tech/mo) with a bigger contract commitment.
- No self-serve free trial — evaluation is a sales process and demo.
- More platform (and onboarding) than a solo operator or small crew needs.
- Native QuickBooks, but no Stripe or Zapier in our data.
Workiz
Our verdict
Workiz stands out for communication-heavy field-service businesses: its scheduling, dispatch, customer SMS and built-in phone tools are a real strength, and it's the only platform here with a permanently free Lite plan (capped at 2 users and 20 jobs) plus native Stripe and Zapier. Where it's lighter is depth: flat-rate pricebook and service-agreement features are limited versus the HVAC-focused tools, so shops that price from a standardized book or sell membership plans should look closely. For a small shop that wants to start free, communicate well with customers and take payments on site, Workiz is a practical, budget-friendly choice.
Best for: Small field-service shops that want strong phone and SMS handling and on-site card payments, with a free way to get started.
Pricing
Free plan- Lite$0 per month (2 users)
- Kickstart$187 per month (1-3 users)
- Standard$229 per month (1-5 users)
- Pro$270 per month (1-5 users)
- UltimateCustom quote for larger teams; highest automation limits.
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsLimited
Integrations
- QuickBooks
- Stripe
- Zapier
- QuickBooksYes
- ZapierYes
Pros
- Genuinely free Lite plan (up to 2 users) plus a paid trial — low-risk to start.
- Standout call tracking and SMS communication.
- Native QuickBooks, Stripe and Zapier integrations.
Cons
- Flat-rate pricebook and service agreements are limited versus the top tools.
- Steep jump from free to roughly $225–270/mo paid plans.
- Better suited to smaller shops than large, multi-crew operations.
Jobber
Our verdict
Jobber is one of the most user-friendly field-service tools available, with clean scheduling, quoting and invoicing, a polished client experience, and native QuickBooks, Stripe and Zapier. It's built for breadth across home-service trades rather than HVAC depth: its flat-rate pricebook and service-agreement features are limited next to ServiceTitan, FieldEdge or Housecall Pro, so HVAC shops that rely on standardized book pricing or membership programs may outgrow it. For a small plumbing or general home-service business that wants to get organized and get paid fast without complexity, it's hard to beat on ease of use and value.
Best for: Small HVAC, plumbing and home-service teams that want straightforward scheduling, quoting and invoicing at the lowest entry price.
Pricing
From $29- Core$29 per month (1 user)
- Connect$99 per month (1 user)
- Grow$149 per month (1 user)
- Plus$399 per month (includes 5 users)
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsLimited
Integrations
- QuickBooks
- Stripe
- Zapier
- QuickBooksYes
- ZapierYes
Pros
- Lowest entry price here ($39/mo) and one of the fastest to set up.
- Clean, easy scheduling, quoting and invoicing for owner-operators and small crews.
- Native QuickBooks, Stripe and Zapier.
- Free trial to test before paying.
Cons
- Flat-rate pricebook and service agreements are limited — weaker for membership-heavy or strict book-pricing shops.
- Lighter on advanced dispatching and reporting than enterprise platforms.
- No permanently free plan.
Housecall Pro
Our verdict
Housecall Pro hits a sweet spot for residential service businesses: it's genuinely easy to set up, has one of the best technician mobile apps in the category, and still carries the depth that matters — flat-rate pricebook, service agreements, customer SMS, plus native QuickBooks and Stripe so techs can invoice and take card payments on site. Pricing starts reasonably but climbs at the higher tiers, and the most advanced features sit on the pricier plans. For a one-to-many-truck HVAC or home-service shop that wants a polished all-in-one without an enterprise project, it's one of the safest picks here.
Best for: Small-to-midsize residential home-service teams that want a polished, modern all-in-one platform with payments built in.
Pricing
From $59- Basic$59 per month (1 user)
- Essentials$149 per month (up to 5 users)
- MAX$299 per month (up to 8 users)
Key scheduling capabilities
- Scheduling & dispatchYes
- Customer SMS / commsYes
- Technician mobile appYes
- Service agreements / membershipsYes
Integrations
- QuickBooks
- Stripe
- Zapier
- QuickBooksYes
- ZapierYes
Pros
- Polished, modern interface with a strong technician mobile app.
- Built-in card payments plus native QuickBooks, Stripe and Zapier.
- Full feature set: flat-rate pricebook, memberships, estimating and customer SMS.
Cons
- Per-user pricing ($59–299/user/mo, plus about $35 per extra user) adds up as the team grows.
- No permanently free plan (free trial only).
- Focused on the US and Canada — confirm availability elsewhere.
FAQ
Plumbing scheduling software — questions
Which of these tools is best for handling after-hours and emergency plumbing calls?
All five - FieldEdge, ServiceTitan, Workiz, Jobber, and Housecall Pro - include scheduling and dispatch plus customer SMS, so you can capture an emergency call, drop it onto the dispatch board, assign the nearest available plumber, and text the homeowner an on-my-way update. The right pick depends less on whether the feature exists and more on how your office runs nights and weekends and what you're willing to budget. Check the scheduling and dispatch and Customer SMS columns in the table, then weigh that against each tool's pricing below.
Do all of these include a mobile app for plumbers in the field?
Yes. Every tool on this page - FieldEdge, ServiceTitan, Workiz, Jobber, and Housecall Pro - offers a technician mobile app, so your plumbers can see their assigned jobs, get dispatched, and update job status from the truck. See the Technician mobile app column in the comparison table to confirm coverage for each tool.
Can I run maintenance plans or service agreements for recurring plumbing customers?
It depends on the tool. FieldEdge, ServiceTitan, and Housecall Pro list full service agreements support, which matters if you sell recurring maintenance memberships (annual drain or water-heater plans, for example). Jobber and Workiz list service agreements as limited, so if recurring memberships are central to your plumbing business, look closely at the Service agreements column before you commit.
Which scheduling tools connect to QuickBooks and Zapier?
All five offer native QuickBooks, so your dispatched and invoiced jobs can flow into your books - see the QuickBooks column. Zapier is a different story: Workiz, Jobber, and Housecall Pro connect to it natively, while ServiceTitan and FieldEdge do not. If you rely on Zapier to push dispatch or job data into other systems for routing, follow-ups, or reporting, check the Zapier column closely. Other connections each tool offers are listed under the tool's integrations below.
What do these plumbing scheduling and dispatch tools cost?
Pricing varies widely. Workiz has a free Lite plan ($0, capped at 2 users and 20 jobs) with paid plans starting at $187/month on annual billing; Jobber starts at $29/month and Housecall Pro at $59/month on annual billing, both with higher tiers above that and free trials available. FieldEdge and ServiceTitan are custom-quoted with no public price and no free trial or free plan, so you'll need to request a quote. Compare the starting prices and plan tiers in the pricing details below for each tool.