Software review
Workiz review (2026)
Workiz is field-service software for small service shops, with a standout focus on call and SMS handling and on-site card payments. It's one of the few tools we cover with a genuinely free starting tier.
The free Lite plan covers up to two users; paid plans step up from there ($187-$270/mo on annual billing, plus extra-user fees). Below we cover what stands out, the trade-offs, full pricing, and who it suits.
Our take
Is Workiz worth it?
Workiz stands out for communication-heavy field-service businesses: its scheduling, dispatch, customer SMS and built-in phone tools are a real strength, and it's the only platform here with a permanently free Lite plan (capped at 2 users and 20 jobs) plus native Stripe and Zapier. Where it's lighter is depth: flat-rate pricebook and service-agreement features are limited versus the HVAC-focused tools, so shops that price from a standardized book or sell membership plans should look closely. For a small shop that wants to start free, communicate well with customers and take payments on site, Workiz is a practical, budget-friendly choice.
Best for: Small field-service shops that want strong phone and SMS handling and on-site card payments, with a free way to get started.
Pros
- Genuinely free Lite plan (up to 2 users) plus a paid trial — low-risk to start.
- Standout call tracking and SMS communication.
- Native QuickBooks, Stripe and Zapier integrations.
Cons
- Flat-rate pricebook and service agreements are limited versus the top tools.
- Steep jump from free to roughly $225–270/mo paid plans.
- Better suited to smaller shops than large, multi-crew operations.
Pricing
Workiz pricing
Free Lite (2 users); paid $187-$270/mo annual ($225+ monthly), Ultimate custom
- Lite$0 per month (2 users)
- Kickstart$187 per month (1-3 users)
- Standard$229 per month (1-5 users)
- Pro$270 per month (1-5 users)
- UltimateCustom quote for larger teams; highest automation limits.
Pricing last checked Jul 3, 2026.
Capabilities
Features & integrations
Key features
- Customer SMS / commsYes
- Estimating & quotingYes
- Flat-rate pricebookLimited
- Invoicing & paymentsYes
- Scheduling & dispatchYes
- Service agreements / membershipsLimited
- Technician mobile appYes
Integrations
- QuickBooks
- Stripe
- Zapier
Trade fit
Workiz by trade
Ready to try Workiz?
Start a free trial and see if it fits your team.
FAQ
Workiz — questions
How much does Workiz cost?
Workiz has a free Lite plan for up to two users. Paid plans run $187-$270/mo on annual billing (~$225 month-to-month at entry) plus extra-user fees, but check Workiz for current pricing.
Does Workiz have a free plan?
Yes. Workiz is one of the few options here with a free Lite tier (up to two users), and it also offers a trial of its paid features.
What is Workiz best for?
Small field-service shops that want strong phone and SMS handling, on-site card payments, and a free way to get started.
Does Workiz have a mobile app?
Yes. Workiz has a mobile app so field teams can manage jobs, scheduling and payments from the field.