Software review
Workiz review (2026)
Workiz is field-service software for small service shops, with a standout focus on call and SMS handling and on-site card payments. It's one of the few tools we cover with a genuinely free starting tier.
The free Lite plan covers up to two users; paid plans step up from there (reported around $225-$270/mo plus extra users). Below we cover what stands out, the trade-offs, full pricing, and who it suits.
Our take
Is Workiz worth it?
Workiz stands out for communication-heavy field-service businesses: its scheduling, dispatch, customer SMS and built-in phone tools are a real strength, and it's the only platform here with a permanently free Lite plan (capped at 2 users and 20 jobs) plus native Stripe and Zapier. Where it's lighter is depth: flat-rate pricebook and service-agreement features are limited versus the HVAC-focused tools, so shops that price from a standardized book or sell membership plans should look closely. For a small shop that wants to start free, communicate well with customers and take payments on site, Workiz is a practical, budget-friendly choice.
Best for: Small field-service shops that want strong call and SMS handling, a free way to start, and on-site card payments.
Pros
- Permanently free Lite plan to start
- Strong call, SMS and dispatch tools
- Native QuickBooks, Stripe and Zapier
- Good value on paid tiers
Cons
- Limited flat-rate pricebook
- Limited service-agreement and membership features
- Less depth for larger or multi-trade operations
Pricing
Workiz pricing
Free Lite (2 users); paid ~$225-$270/mo + extra users
- Lite$0 per month (2 users, 20 jobs cap)
- Kickstart$225 per month
- Standard$229 per month
- Pro$270 per month
Pricing last checked Jun 13, 2026.
Capabilities
Features & integrations
Key features
- Customer SMS / commsYes
- Estimating & quotingYes
- Flat-rate pricebookLimited
- Invoicing & paymentsYes
- Scheduling & dispatchYes
- Service agreements / membershipsLimited
- Technician mobile appYes
Integrations
- QuickBooks
- Stripe
- Zapier
Trade fit
Workiz by trade
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FAQ
Workiz — questions
How much does Workiz cost?
Workiz has a free Lite plan for up to two users. Paid plans are reported in the $225-$270/mo range plus extra-user fees, but check Workiz for current pricing.
Does Workiz have a free plan?
Yes. Workiz is one of the few options here with a free Lite tier (up to two users), and it also offers a trial of its paid features.
What is Workiz best for?
Small field-service shops that want strong phone and SMS handling, on-site card payments, and a free way to get started.
Does Workiz have a mobile app?
Yes. Workiz has a mobile app so field teams can manage jobs, scheduling and payments from the field.